Pre-launch version. This policy will be finalized with qualified legal counsel before online ordering opens on this site. Purchases made on our commerce platform, CBD-vapor.com, are governed by the policies published there.
Processing and Shipping
Orders are typically processed within [X] business days of purchase confirmation. Processing time does not include weekends or public holidays specific to the fulfillment location.
Shipping Zones
RoCanna Brand operates three market-specific storefronts: International (rocannabrand.com), Romania (rocannabrand.ro), and the European Union (rocannabrand.eu). Each site ships only to the region it is authorized to serve; products are activated for sale only where they are confirmed legal.
Shipping Costs and Carriers
Shipping costs, carrier selection, and delivery time estimates by destination are still being finalized and will display at checkout once set.
Customs and Import Restrictions (International Orders)
Hemp-derived and cannabinoid products are subject to import restrictions that vary significantly by country, and in some cases are prohibited entirely regardless of their legal status in the country of origin. It is the customer’s responsibility to confirm that receiving these products is legal in their destination country before ordering. RoCanna Brand is not responsible for shipments seized, delayed, or destroyed by customs authorities as a result of destination-country restrictions.
Age Verification at Delivery
Some carriers or jurisdictions may require an adult signature (18+ or 21+, depending on local law) at the point of delivery.
Delayed or Lost Shipments
[Process for delayed/lost shipment claims to be finalized.]